Terms of service

This is a starting template, not legal advice — have it reviewed by a lawyer before you rely on it, and fill in the bracketed details for your business.

Last updated: [DATE]

1. The service

[Company legal name] ("RENTObots", "we", "us") rents robot experiences (currently Pachu, a humanoid robot, and Kuttappan, a robot dog, offered as a companion add-on) for events, subject to availability and these terms.

2. Booking and payment

A booking is provisionally held once submitted and is confirmed only after a 25% advance payment is received via Razorpay. Unpaid holds automatically expire after a limited window and the date is released back to general availability. The remaining balance, including GST, travel and stay (where applicable), is due per the payment schedule confirmed in writing before your event.

3. Changes and cancellation

See our cancellation & refund policy for how date changes, cancellations and refunds are handled.

4. Your responsibilities

You are responsible for providing a safe, suitable venue and power/space requirements as communicated by our operations team, and for ensuring the robot is used only as directed by our on-site operator.

5. Liability

To the maximum extent permitted by law, our liability for any claim arising from the service is limited to the amount you paid for the relevant booking. We are not liable for indirect or consequential losses.

6. Governing law

These terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts of [city], India.

7. Contact

Questions about these terms can be sent to [legal@yourdomain.com].